The first, and important, rule of running a business is having a good location. Quest Hotel has that and more. The hotel, located along Archbishop Reyes Avenue, is just minutes away from the central business district. And right across the street is Ayala Center-Cebu, one of the premier shopping malls in the city. Less than half an hour away is the famous Magellan’s Cross as well as the seaport. Travel time from the Mactan International Airport to the hotel is about 45 minutes.
Quest Hotel is a three-star establishment that strives to give guests the best value for their money. From the location to the hotel’s clean and modern design aesthetic, many will be delighted at what they will see. “We call ourselves the ‘Great Value Hotel,’” says Karen Mendoza, executive assistant manager. “We have been doing so well in terms of occupancy, considering the competition surrounding us. Our rates are really very reasonable.”
Aimed at the corporate market, Quest Hotel offers a simple yet adequate kind of stay for people who place a premium on value. Ten state-of-the-art meeting rooms can accommodate anywhere from 10 people for small meetings to 150 people for large corporate events, celebrations, and other gatherings. Four different room types offer basic amenities, but all are outfitted with king-size beds and are covered with free Wi-Fi. Wide-screen TVs, a safe, and mini bar come standard for the deluxe, premier deluxe, junior and corporate suites — basically all that anyone needs for a comfortable stay. Mendoza says, “Room amenities are basic. There are some you need to request (if you need them) like dental kits, etc., but we don’t want our guests to worry about anything because everything is here. We have a pool on the seventh floor and one big restaurant at the lobby level.”
That would be the Pusô Bistro & Bar. Named after Cebu’s unique “hanging” rice, which is wrapped and cooked in young coconut leaves shaped like a human heart, the restaurant serves many local and international dishes with an all-you-can-eat buffet at P499 per person. The name serves a double purpose for Quest Hotel and, according to Mendoza, it is reflective of the “uncomplicated” type of service they offer.
For a three-star hotel to truly shine, the efficiency and quality of service of its staff has to be excellent. And that’s a level that Quest Hotel employees all strive for. “It’s service from the heart,” Mendoza continues. “It speaks for itself.” And according to her, they must be doing something right in that regard. Karen shares that on review site TripAdvisor.com, Quest Hotel ranks fourth in positive guest reviews among the 68 hotels in Cebu. “Most of the guest comments say they like staying at Quest because of the great location, value for money, great service and modern feel.” That’s the kind of feedback that every hotel dreams of.
“We want guests to enjoy their stay and to come back,” says Mendoza. “And we have been very successful in achieving that because we have a lot of returning guests.” That’s great news for a hotel that has been around for only a little over a year. It shows how a little quality service goes a long way. The journey has just begun for Quest Hotel, but already, the future looks bright.
Quest Hotel and Conference Center-Cebu is located along Archbishop Reyes Avenue in Cebu City. For inquiries or reservations, call (+6332) 402-5999, fax at (+6332) 402-5998, e-mail at CebuInfo@Quest-Hotels.Com or log on to Cebu.QuestHotels.com.
source: philstar.com
