Showing posts with label Outsourcing. Show all posts
Showing posts with label Outsourcing. Show all posts
Thursday, December 14, 2017

Office space market sees growth in 2018 on back of BPO resurgence

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MANILA, PHILIPPINES — The office property market is expected to continue expanding next year with a resurgence of the information technol...
Saturday, October 14, 2017

BPO industry’s increasing shift to automation worries call center agents, impacts women more

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BAGUIO CITY – The government continues to tout the business process outsourcing sector as a key growth driver and jobs generator, but has...
Friday, January 22, 2016

Acquire BPO aims to expand to 10,000 employees in the Philippines

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MANILA, Philippines — Australian business process outsourcing company Acquire aims to add three thousand employees to its current operati...
Thursday, March 27, 2014

Aspect launches new software solution for BPOs

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MANILA, Philippines — US-based company Aspect Software, Inc. has launched a new product that reportedly provides an end-to-end operationa...
Friday, January 3, 2014

Foreign demand for non-voice BPO service to increase, BSP says

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MANILA - The Bangko Sentral ng Pilipinas (BSP) expects continued demand for information technology and business process outsourcing (BP...
Sunday, November 10, 2013

Visayas BPOs lock down at height of 'Yolanda' wrath

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MANILA - A number of business process outsourcing (BPO) companies in the Visayas temporarily stopped operations amid the onslaught of Typ...
Tuesday, October 29, 2013

US to levy $35 million fine on Infosys for 'fraudulently' seeking visas for workers

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WASHINGTON--The US government plans to punish Indian outsourcing giant Infosys with the largest immigration fine ever for seeking visas f...
Tuesday, October 15, 2013

Earthquake shuts down Cebu BPO industry for a few hours

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MANILA – Business process outsourcing (BPO) companies in Cebu have resumed operations hours after a strong quake struck many parts of Cen...
Thursday, October 10, 2013

Healthcare BPOs pushing through with US roadshow despite shutdown

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MANILA - The organization of Philippine call centers today said it will push through with a roadshow in the US despite its government...
Tuesday, October 8, 2013

BPO industry hikes revenue, jobs targets

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MANILA - The country's business process outsourcing (BPO) industry increased its revenue target for this year, citing greater interes...
Monday, September 24, 2012

Workers beg Romney to stop latest Bain outsourcing

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FREEPORT - Being told to train his replacement was humiliating and surreal, but Tom Gaulrapp said the worst part was when the plant's US...
Monday, July 9, 2012

Little First-Quarter Growth Seen for India Outsourcers, Recovery Hopes Fade

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BANGALORE (Reuters) - Uncertainty about spending by U.S. and European clients in a weak global economy will likely weigh on the earnings of...
Sunday, April 1, 2012

Convergys Wins 2012 Service Award

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MANILA, Philippines — Convergys Corporation one of the largest agent-assisted customer service companies in the world, has announced that ...